FORM QMM‑LS‑01 School back‑office inspection No charge · no email required

Taekwondo · Karate · BJJ · Kids Programs

The Leak Sheet

Three places a school loses students it already reached.

You probably already run software, and maybe some AI. This isn't a pitch to replace it — most stacks handle booking and invoicing fine. These three gaps sit outside that.

Inspection 3 items

Slow first reply

SPEED-TO-LEAD
Prove it

How long before a DM or web form gets a human answer — after 9pm, or mid‑class?

The fix: an auto‑reply under 60 seconds that asks the student's age and the program, then offers a real trial slot.

No-shows

NO-SHOW-LEAK
Prove it

What percentage of booked trial classes don't show — and what reminder goes out before them?

The fix: a text at 24h and 2h with one‑tap reschedule, instead of an empty spot on the mat.

Trials that go quiet

NO-FOLLOWUP
Prove it

A parent asks about a trial class and goes silent. What happens next, automatically?

The fix: a 3–5 touch sequence on trials that didn't enrol, plus a review ask after every belt promotion.

If the honest answer to any of those is "nothing" or "whenever we get to it" — that's the leak. Not a craft problem. A back‑office one, sitting downstream of demand you already earned.

Two things worth saying out loud. Every SMS needs an opt‑out line and 8am–8pm quiet hours — that's TCPA, not a preference. And ask every family for a review, not only the happy ones: screening first breaks Google's and Yelp's terms.

Your numbers, not mine. There's no dollar figure printed on this sheet on purpose — I don't know your tuition, enrolment rate, or no‑show percentage.

Run your own numbers 60 seconds

Five things you already know off the top of your head. Nothing is sent anywhere — this runs on the phone in your hand.

What it costs 3 rungs

Free

This sheet. Yours. No strings, no email required.

$19

Builder Kit. The DM scripts, the reminder and review flows, and the full ROI calculator — to build it yourself.

$297

Done‑With‑You. We build all three with you, into the stack you already run.